IMPROVING THE JOURNEY FROM HOSPITAL TO HOME
through better information sharing between hospitals, GPs and community providers
Delivering the most appropriate out of hospital care to acute and post acute patients requires a coordinated approach involving professionals from multiple disciplines and organisations to collaborate together and coordinate the delivery of care. However, different funding and accountability lines, different systems and practices combined with privacy concerns and silo cultures, can result in poorly coordinated activities, duplication, errors and wastage, all of which impact on the quality and cost of services delivered.
The proposed eCare™ “Communities of Care” Model [Whittaker, 2010] describes a technology platform that enables acute and post acute providers to connect with other members of a patient's care team and also with the patient, or their carer, to create a virtual community of care. This model incorporates interactive web portals, remote monitoring, mobile technologies, alerts and reminders, and a shared care record that can interface with hospital and other patient management solutions.
This paper looked at the challenges and successes of implementing an eCare™ platform with case studies of how these models have improved the effectiveness of Home Based Acute Care programs and enabled them to deliver the right treatment at the right time and in the right place.
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For further information visit www.eCare.com.au . From the Overview tab, you can view the “Improving the journey from hospital to home” presentation, download a brochure and complete a request for further information.
